fg 66's Privacy Policy
This policy explains how your personal information is collected, what it is used for, and how it is kept secure.
Introduction and Scope of Policy
fg 66 treats the protection of its members' personal information as a top priority. This privacy policy explains in detail how information collected about you while using fg 66's website and services is processed, stored, and kept secure.
This policy applies to all visitors of the fg 66 website, whether registered or not. Continuing to use the service means you have read and agreed to the terms of this policy. This policy should be read alongside fg 66's Terms and Conditions, as both documents complement each other.
If you disagree with any part of this policy, please contact our support team before using the service. We are available 24 hours a day, seven days a week, in both Bengali and English.
What Information We Collect
fg 66 collects only the information necessary to operate its services, protect member accounts, and process financial transactions securely. The details of what is collected are listed below:
2.1 Information Provided Directly
- Full name, date of birth, and national ID number (for account verification)
- Email address and mobile number
- Mobile number linked to a bKash, Nagad, or Rocket account (for deposit and withdrawal processing)
- Username and password set by the member
- Support-related information provided during communications
2.2 Automatically Collected Information
- IP address and device type
- Browser type and version
- Pages visited, session duration, and click data
- Login date, time, and login attempt records
- Gaming history and transaction logs
2.3 Cookies and Tracking Technologies
fg 66 uses cookies to improve site functionality and personalise the member experience. Cookies are small text files stored in your browser. You can disable cookies in your browser settings, though this may limit the functionality of some services.
We never collect unnecessary or excessive information. For more details about our data collection methods, see the relevant questions in our FAQ section.
Purpose of Data Use
fg 66 uses the collected information for the following purposes:
- Account Creation and Management: Completing the registration process, verifying account identity, and ensuring secure login.
- Financial Transaction Processing: Carrying out deposits and withdrawals via bKash, Nagad, or Rocket, and ensuring transaction accuracy.
- Security and Fraud Prevention: Detecting suspicious activity, preventing multiple accounts, and taking necessary steps to protect accounts.
- Customer Support: Helping resolve issues and keeping communication history to provide better service.
- Bonuses and Promotional Offers: Activating applicable bonuses such as welcome bonuses or VIP rewards, and informing members about relevant offers.
- Service Improvement: Analysing site performance to improve the user experience.
- Legal Compliance: Storing and providing information as required to comply with applicable laws and regulations.
Data Sharing and Disclosure
fg 66 shares members' personal information with third parties only in specific and limited circumstances, as described below:
4.1 Service Provider Partners
fg 66 uses certain third-party companies for payment processing (bKash, Nagad, Rocket), technology infrastructure, and customer support services. These companies receive only the information needed for their specific tasks and are not permitted to use it for any other purpose.
4.2 Legal Obligations
fg 66 may provide information to authorities when required by a court order, a valid request from a government agency, or applicable law. In such cases, fg 66 will provide only the minimum amount of information legally required.
4.3 Fraud and Security Protection
Information may be shared with relevant parties as necessary to protect account security, prevent fraud, or stop misuse of the site.
4.4 Consent-Based Disclosure
For any sharing of information beyond the above purposes, fg 66 will obtain the member's explicit consent beforehand.
Data Security Measures
fg 66 follows industry-standard technology and practices to protect members' data:
- SSL Encryption: All data transmitted on the site is encrypted using SSL (Secure Socket Layer) technology, making it impossible for third parties to intercept or read.
- Secure Password Storage: Members' passwords are never stored in plain text — industry-standard hashing methods are used.
- Access Control: Access to member data is restricted to authorised staff only, and even they can access only the information required for their specific responsibilities.
- Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
- Two-Step Verification: If unusual activity is detected on an account, additional security is activated through OTP verification.
However, no technical measure can guarantee 100% security. fg 66 therefore advises members not to share their login details with anyone and to log out of their account after using an unfamiliar device.
Data Retention Period
fg 66 retains members' information for as long as necessary to provide the service and meet legal obligations:
- Information for active accounts is retained until the account is closed.
- After an account is closed, transaction records may be retained for a set period as required by law.
- Information from incomplete registrations is automatically deleted after a set period.
- Support communication history is retained for a limited period.
Contact our support team via live chat to find out the retention period for specific types of information.
Members' Rights
Every fg 66 member has the following rights regarding their personal information:
7.1 Right to Access
You may request at any time to know what information we hold about you.
7.2 Right to Correction
If any information stored in your profile is incorrect, it can be corrected through account settings or via support.
7.3 Right to Deletion
You may request account closure, after which your personal information will be deleted except where retention is required by applicable law.
7.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be limited.
7.5 Right to Object
If you object to your information being used for a specific purpose, let our support team know. To learn more about responsible gaming, read our Responsible Gaming page, which also contains information on managing your account.
Protection of Minors
fg 66's services are strictly for those aged 21 and above. Collecting information from minors is against fg 66's policy. Age verification is in place during registration.
If we learn that a minor has created an account, that account and all associated information will be deleted immediately and any transactions will be considered void. Parents who suspect their child is using fg 66 are urged to notify our support team promptly.
Third-Party Links and Services
fg 66's services may include connections to certain third-party services, such as payment gateways or game providers. These third parties have their own privacy policies, and fg 66 is not responsible for how they collect or use information.
However, fg 66 exercises maximum care in selecting its partners and works only with those who follow appropriate security standards.
Policy Changes and Updates
fg 66 reserves the right to update this privacy policy from time to time. If significant changes are made, members will be notified by email or via a notice on the site. Continuing to use the service after a change means you have accepted the updated policy.
Members are advised to check this page regularly and stay aware of any changes. This policy is always prepared in line with the values and commitments stated in fg 66's About Us section.
Contact and Complaints Process
If you have any questions, concerns, or complaints about this privacy policy, contact fg 66 through any of the following:
- Live Chat: Available 24/7 from any page on the site for instant support.
- Email: [email protected] — you can write in Bengali or English.
We take all data protection complaints seriously and aim to respond as quickly as possible. Our support team operates 24 hours a day, seven days a week, in both Bengali and English.
Play Safely at fg 66
Your data is protected, your transactions are secure — create your account now.
fg 66 Login