fg 66's commitment to responsible gambling
Gambling is for entertainment — not as a source of income. fg 66 believes every member's safety and mental well-being deserves the highest priority. On this page you will learn how to set your own limits, recognise warning signs, and seek help when needed.
Why it matters to keep gambling within limits
Online betting and casino games are a common form of entertainment for many people. But the experience is not the same for everyone. For some, the tendency to gamble can gradually slip out of control. fg 66 acknowledges this reality and actively works to protect its members.
Responsible gambling means deciding in advance how much time and money you will spend — and sticking to that decision. Chasing losses after a defeat, or betting with money meant for daily expenses, are warning signs.
Our Terms and Conditions clearly state that the minimum age to participate at fg 66 is 21. Creating or using an account by anyone underage is strictly prohibited. If an adult family member notices that someone is using their account without permission, contact the support team immediately.
Betting should never be part of a household income plan. There is no guarantee of consistent profit from betting over the long term. If you ever feel that gambling is causing financial or mental strain, that is the right time to stop and seek help.
Under our Privacy Policy, each member's personal information and betting history are kept fully secure. Requests for self-exclusion or account closure are also processed with complete confidentiality.
fg 66's self-protection tools
fg 66 provides several tools to help you stay in control of your gambling. Any of these can be activated at any time through the support team.
Deposit limit
You can set a maximum cap on how much you can deposit per day, per week, or per month. Once the limit is reached, no further deposits are accepted for that period.
Session time limit
Set how long you want to play in a single session before you start. When the time is up, you will be logged out automatically so you do not spend more time than intended.
Break option
If you feel you need a short rest, you can take a break of 24 hours to 30 days. No transactions on the account will be possible during this time.
Self-exclusion
If you feel there is a longer-term problem, you can request self-exclusion from 6 months up to permanent closure. Once active, the account is deactivated.
Betting history review
You can view your full history of deposits, withdrawals, and bets. Reviewing it regularly helps you understand how much you are spending and where.
Direct support team
Contact the support team via live chat 24 hours a day. You can speak in Bengali or English to activate or deactivate any tool, or simply to talk things through.
Warning signs
If any of the following experiences keep happening, it means your gambling habit is going out of control. Do not try to face this alone — seek help.
More answers to common questions about responsible gambling can be found in our FAQ section.
Urge to chase losses
Placing bigger bets after every loss to try to recover the money is a major warning sign.
Hiding from family
Concealing your gambling from family or close ones, or lying about it, is a sign of addiction.
Betting with essential money
Using money meant for household bills, rent, or food for betting means a financial crisis is developing.
Emotional distress
Feeling anxious or irritable when you cannot gamble, or using gambling as a way to relieve stress.
Spending more time than planned
Starting with the intention of playing for just a short while and ending up spending hours, while being unable to focus on other tasks.
Borrowing to bet
Borrowing money from friends, family, or other sources to gamble, and struggling to pay it back.
Principles of safe gambling
Do
- Set a separate budget for betting and stick to it
- Decide on a time limit before you start playing
- Spend regular time with family and friends
- End your session calmly when you lose
- Review your betting history regularly
- Keep other forms of entertainment in your life
Don't
- Do not bet while under the influence of alcohol or substances
- Do not go beyond your budget on impulse
- Do not use gambling to deal with loneliness or frustration
- Do not try to immediately chase and recover losses after a defeat
- Do not sacrifice sleep or meals to keep playing
- Do not allow minors to use your account
Where to find help
Do not try to face the problem alone. Seeking the right help is not a weakness — it is the sensible thing to do.
fg 66 live chat
Our support team is available seven days a week, 24 hours a day. Talk to us directly in Bengali or English — from activating self-exclusion to discussing mental stress, everything is handled with complete confidentiality.
Contact by email
If you are not comfortable talking on live chat, write to us by email with the details. The support team will assess your situation and help you take the right steps.
Family and close ones
Talk honestly with a trusted family member or friend. Support from someone close can sometimes be just as effective as professional help.
Professional counselling
Consult a mental health or behavioural specialist. Various hospitals and clinics in Bangladesh have mental health departments — reach out to them.
Account closure request
If you feel you need to stop gambling, let the support team know and they can suspend or permanently close your account without delay.
Self-assessment
Not sure if you have a problem? Our support team can help you through a simple assessment — with complete confidentiality.
fg 66's commitment
We believe members enjoy themselves over the long term when they are in a safe environment. That is why, beyond games and bonuses, we actively invest in member protection. Our support team can respond in Bengali and English 24 hours a day — contact us via live chat or email with any concern.
- Age 21+ verification is mandatory
- Self-exclusion is easy to activate
- Your privacy is fully protected
- Support team is always ready
Responsible gambling FAQ
Find answers to common questions about responsible gambling here.